Keli Hodges
Customer Care Coordinator, Aqua Illinois, Inc.
About
My name is Keli Hodges- Customer Care Coordinator with AQUA IL. Over the last 14 years I have been in some sort of customer ops position here at AQUA starting in our Contact Center in which takes customer calls for all 8 states that AQUA services to my current role at the state headquarters in Kankakee working on a variety of tasks related to and around customer billing whether that be field service staff, work orders, bill corrections, commission complaints, assistance programs etc..